Report of the Office of Inspector General:
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Chicago Fire Department Fire and Medical Incident Response Times Follow-Up Inquiry
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March 2015
866-IG-TIPLINE (866-448-4754) www, chicagoinspectorgeneral. org
Joseph M. Ferguson Inspector General
OFFICE OF INSPECTOR GENERAL
City of Chicago
740 N. Sedgwick Street. Suite 200 Chicago, Illinois 60654 Telephone: (773) 478-7799 Fax: (773) 478-3949
March 3, 2015
To the Mayor, Members of the City Council, City Clerk, City Treasurer, and residents of the City of Chicago:
The City of Chicago Office of Inspector General has completed a follow-up to its October 2013 audit of the Chicago Fire Department's (CFD) fire and medical incident response times. OIG concludes that CFD has not implemented corrective actions related to the original findings.
The purpose of the 2013 audit was to determine if CFD fire and medical response times met National Fire Protection Association (NFPA) Standard 1710, which CFD historically claimed it met or exceeded.
Our audit found that CFD did not meet the NFPA standard and that CFD's internal reports lacked the elements necessary to accurately assess whether the Department was in fact meeting or exceeding the national standards as it claimed publicly.
Based upon the results of our audit, we recommended that CFD,
formally document its response time goals, per NFPA 1710 4.1.2;
suspend all internal and external reporting that states it is in compliance with NFPA 1710 until such time as it conducts analysis to determine if at least 90% of responses meet the response time goals;
conduct analysis by ward or community area to determine if its equipment and personnel are positioned appropriately to meet target response times across the city;
update its policies and procedures to specify the point at which the responding company's status should be updated either by radio or Fire Mobile Data terminal;
continuously monitor the number of blank ...
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