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Record #: F2019-32   
Type: Report Status: Placed on File
Intro date: 5/29/2019 Current Controlling Legislative Body:
Final action: 5/29/2019
Title: Inspector General follow-up inquiry regarding Chicago Public Library staffing plan
Sponsors: Dept./Agency
Topic: REPORTS - Miscellaneous
Attachments: 1. F2019-32.pdf
MAY 2019


CITY OF CHICAGO OFFICE OF INSPECTOR GENERAL
REPORT OF THE OFFICE OF INSPECTOR GENERAL
CHICAGO PUBLIC LIBRARY STAFFING AUDIT FOLLOW-UP INQUIRY


CITY OF CHICAGO
2019 HAY -7 PH I2: 39 office of inspector general
740 NORTH SEDGWICK STREET, SUITE 200
'][)- CHICAGO, ILLINOIS 60654
JOSEPH M FERGUSON /";!";' / j" : : : ; ¦ TELEPHONE (773) 478-7799
INSPECTOR GENERAL "" FAX: (773) 478-3949
MAY 7, 2019
TO THE MAYOR, CITY COUNCIL, CITY CLERK, CITY TREASURER, AND RESIDENTS OF THE CITY OF CHICAGO:
The City of Chicago Office of Inspector General (OIG) has completed a follow-up to its May 2018 audit of the Chicago Public Library's (CPL) staffing plan. Based on CPL's responses, OIG concludes that the Department has not fully implemented any ofthe four corrective actions related to the audit findings and recommendations. CPL plans to implement OIG's third and fourth recommendations later this year, but only partially implemented the second recommendation and does not intend to pursue any corrective action on the first.

The purpose of the May 2018 audit was to determine whether CPL's staffing plan followed industry guidance and constituted an effective and efficient tool for allocating human resources among libraries. Our audit found that CPL's staffing plan did not optimally align library staffing with community needs.

Based on the results of the audit, OIG recommended that CPL conduct a staff workload analysis to determine the amount of time employees in each job classification spent on each of their activities. OIG also recommended that CPL involve stakeholders—such as its Board of Directors, library employees, and community members—in redesigning its staffing plan around factors that will ensure libraries are appropriately staffed to meet community needs. CPL should also replace qualitative descriptors (e.g., "large" population size) with numeric ranges for factors that are quantifiable. OIG recommended that after CPL redesigned the staffing plan, it should consisten...

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