JOSEPH M. FERGUSON INSPECTOR GENERAL
#3 CITY OF CHICAGO
OFFICE OF INSPECTOR GENERAL
2019 SEP I I AM 8: 31?^° north sedgwick street, suite 200
! ' CHICAGO, ILLINOIS 60654
^Lj". ... ¦ i ,.¦ TELEPHONE. (773) 478-7799
\--\7V~n.!',:z 'J'' FAX: (773) 478-3949
SEPTEMBER 11, 2019
TO THE MAYOR, CITY COUNCIL, CITY CLERK, CITY TREASURER, AND RESIDENTS OF THE CITY OF CHICAGO:
The City of Chicago Office of Inspector General (OIG) has completed an audit ofthe Department of Fleet and Facility Management's (2FM) maintenance ofthe Chicago Police Department's (CPD) vehicle fleet. Our objective was to determine whether 2FM meets the industry standard of at least 95% fleet availability. "Availability" is a fleet management performance measure that compares the number of hours a vehicle is expected to be available for use (e.g., 8 hours a day) to the number of hours it is actually available. Low vehicle availability could hinder police response and operations, negatively impacting the safety of officers and the public.
OIG found that 2FM could not determine whether it met the industry standard of at least 95% fleet availability because it lacked accurate availability data. We also found that, in 2017, 2FM performed only 12.9% of preventive maintenance in a timely manner. Diligent preventive maintenance helps to extend vehicle life, minimize repair costs, and avoid the downtime required for major repairs.
We recommend that 2FM work with CPD to obtain the data needed to accurately track vehicle availability, and thereby assess how effectively it manages the police fleet. We also recommend that 2FM perform timely preventive maintenance and determine what process improvements or additional resources it may need to achieve-that goal. Finally, we recommend that 2FM work with CPD to improve communication and cooperation to ensure efficient management of CPD's fleet.
In response, 2FM said that it largely agrees with the recommendations and has moved quickly to implement corrective act...
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