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Record #: R2021-221   
Type: Resolution Status: Introduced
Intro date: 2/26/2021 Current Controlling Legislative Body: Committee on Health and Human Relations
Final action:
Title: Call for resignation of Chicago Postmaster Wanda Prater
Sponsors: O'Shea, Matthew J., Hopkins, Brian , Hairston, Leslie A., Harris, Michelle A., Beale, Anthony, Sadlowski Garza, Susan, Thompson, Patrick D., Burke, Edward M., Lopez, Raymond A., Moore, David H., Curtis, Derrick G., Brookins, Jr., Howard, Tabares, Silvana, Scott, Jr. Michael, Sigcho-Lopez, Byron, Ervin, Jason C., Waguespack, Scott, Austin, Carrie M., Nugent, Samantha , Vasquez, Jr., Andre, Reilly, Brendan, Smith, Michele, Tunney, Thomas, Cappleman, James, Martin, Matthew J. , Silverstein, Debra L., Sawyer, Roderick T., Coleman, Stephanie D. , Rodriguez, Michael D., Napolitano, Anthony V.
Topic: CITY COUNCIL - Miscellaneous
Attachments: 1. R2021-221.pdf

WHEREAS, The United States Post Office (USPS) operates 48 post office stations in the City of Chicago, and is responsible for delivering mail to the City's nearly 3 million residents; and
WHEREAS, Chicago residents rely on USPS to not only deliver letters and packages, but also to deliver essential goods to their homes, such as medication and household supplies; and
WHEREAS, Over the past year, local officials have received thousands of complaints regarding issues with USPS's mail delivery and customer service; and
WHEREAS, On August 6, 2020, 42 members of the Chicago City Council signed a letter to Chicago Poster Wanda Prater requesting a meeting to discuss potential collaborations to improve service. That letter has thus far been ignored by Postmaster Prater while service has continued to decline; and
WHEREAS, USPS Office of Inspector General (OIG) conducted an investigation into the delivery delays and customer service at four Post Office stations in September 2020, and published their findings in a report (the "Report") on February 1, 2021; and

WHEREAS, The Report identified numerous delivery and customer service issues at all four stations, including: 60,659 delayed pieces of letter and flat mail; 2,207 undelivered packages; and 18,456 underreported non-deliveries; the failure to properly manage support staff, causing further delays in deliveries; and the failure to lock and secure USPS vehicles; the Report also found over 10,000 customer complaints were submitted from May through July 2020; and
WHEREAS, The Report highlights multiple deficiencies in staffing at all levels at the four stations, and accents the inadequate services USPS continues to provide the residents of Chicago; and
WHEREAS, The residents of Chicago deserve efficient and reliable mail service, and it is clear the current management of the Chicago District of the USPS is unable to provide the postal services that the r...

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